What My NHS Health Check Taught Me About Data Management
A routine NHS Health Check revealed a familiar enterprise challenge: having the data is one thing. Making it trusted, connected and usable is another.
Customer 360 in Global Technology Company: Lessons From the Inside
Stephen Gatchell, our Partner & Head of AI Strategy, reflects on leading a large-scale Customer 360 initiative and the organisational patterns that often cause these programmes to stall.
Connection at Work in the Age of AI
A reflection on AI at work and the subtle loss of informal collaboration, and why protecting human connection may matter more than ever.
Why Consultants Become Confidants During Change
A short reflection from Principal Consultant Prab Sikand on trust, psychological safety and the human reality of change, and why, when uncertainty rises inside organisations, people often choose to confide in consultants.
When AI Has to Grow Up
Stephen Gatchell, Partner & Head of AI Strategy, shares what it takes to move AI from isolated pilots to embedded product capability, drawing on his experience inside a global consumer products company.
